{"id":11663,"date":"2022-04-06T20:12:04","date_gmt":"2022-04-06T18:12:04","guid":{"rendered":"https:\/\/dev.verdi9.com\/condicions-de-compra-i-venda\/"},"modified":"2022-04-06T20:12:05","modified_gmt":"2022-04-06T18:12:05","slug":"condicions-de-compra-i-venda","status":"publish","type":"page","link":"https:\/\/verdi9.com\/ca\/condicions-de-compra-i-venda\/","title":{"rendered":"Condicions de compra i venda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11663\" class=\"elementor elementor-11663 elementor-11632\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-279d53b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"279d53b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ab4c779\" data-id=\"3ab4c779\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44a4cbdf elementor-widget elementor-widget-text-editor\" data-id=\"44a4cbdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Sistemes de venda<\/h2>\n<p>Per realitzar una compra ho pots fer per les diferents vies:<\/p>\n<p><strong>Presencial:<\/strong> Pots adre\u00e7ar-te a la nostra botiga f\u00edsica durant el nostre <u>horari d&#8217;obertura<\/u> i fer la teva comanda personalment. Si \u00e9s una comanda que necessita producci\u00f3 i no ho fem al moment, t&#8217;agafarem les dades necess\u00e0ries i t&#8217;avisarem quan estigui llest per venir a recollir-lo.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>&nbsp;<a href=\"https:\/\/g.page\/verdi9?share\">Verdi 9 Printshop (C\/ Verdi 9, 08012 Barcelona)<\/a><\/li>\n<li><a href=\"https:\/\/g.page\/teeteebcn?share\">Tee-Tee T-Shirts Barcelona (C\/ Verdi 12, 08012 Barcelona)<\/a><\/li><\/ul><div><br><\/div><\/li><li style=\"list-style-type: none;\"><ul>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Correu electr\u00f2nic:<\/strong>Envia&#8217;ns un correu a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a> amb el detall de la feina que vols fer, et respondrem amb el pressupost i el n\u00famero de compte per fer la paga i senyal. Quan rebem el comprovant de pagament comen\u00e7arem amb la producci\u00f3 del teu treball i t&#8217;avisarem quan estigui acabat.<\/p>\n<p><strong>Online:<\/strong> Algun dels nostres productes es poden comprar i\/o personalitzar des de la nostra p\u00e0gina web a trav\u00e9s del proc\u00e9s de compra habilitat amb aquesta finalitat. En acabar el proc\u00e9s de compra, rebr\u00e0s un correu amb la refer\u00e8ncia de la teva comanda i t&#8217;informarem quan estigui llest per recollir.<\/p>\n<p>Pots contactar amb nosaltres per correu electr\u00f2nic a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a> si necessites qualsevol aclariment sobre el nostre sistema de vendes.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Formes de pagament<\/h2>\n<p>Tant les comandes presencials com les fetes a trav\u00e9s de correu electr\u00f2nic requereixen una paga i senyal de <strong>m\u00ednim el 50%.<\/strong> La resta del pagament s&#8217;haur\u00e0 de formalitzar abans del lliurament del producte. En cap cas no es podr\u00e0 lliurar una feina si no est\u00e0 el 100% del pagament realitzat.<\/p>\n<p>En fer una comanda en l\u00ednia, haur\u00e0s d&#8217;abonar el total de l&#8217;import mitjan\u00e7ant qualsevol dels m\u00e8todes de pagament acceptats a la nostra web. Nom\u00e9s aix\u00ed comen\u00e7arem amb la producci\u00f3 de la teva comanda.<\/p>\n<p>El pagament amb targeta \u00e9s instantani pel que en rebre la notificaci\u00f3 comen\u00e7arem amb la producci\u00f3, en canvi el pagament per transfer\u00e8ncia banc\u00e0ria pot trigar de 24 a 72 hores a fer-se efectiu per la qual cosa no es comen\u00e7ar\u00e0 amb la producci\u00f3 de la comanda fins a rebre la notificaci\u00f3 del banc en el termini indicat. Pots accelerar el proc\u00e9s <strong>enviant el justificant bancari<\/strong> al correu electr\u00f2nic <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a>.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Aplicaci\u00f3 d&#8217;impostos<\/h2>\n<p>Els preus dels productes que trobareu exposats a la nostra p\u00e0gina web durant el proc\u00e9s de compra es mostren amb l&#8217;IVA aplicat. Trobar\u00e0s desglossats els preus en el resum de compra al \u201ccarret\u201d sempre de forma pr\u00e8via a l&#8217;acceptaci\u00f3 de la compra, aix\u00ed com el preu del transport en cas que n&#8217;hi hagu\u00e9s.<\/p>\n<p>L&#8217;IVA pot variar segons la resid\u00e8ncia i el tipus de producte. Si tens dubtes sobre l&#8217;aplicaci\u00f3 de l&#8217;IVA en el proc\u00e9s de compra, contacta&#8217;ns directament per e-mail a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a>.<\/p>\n<p>Els costos de transfer\u00e8ncia banc\u00e0ria, taxa d&#8217;importaci\u00f3, tr\u00e0mits duaners o retenci\u00f3 a l&#8217;origen, o pa\u00efsos situats fora de la Uni\u00f3 Europea, s\u00f3n responsabilitat del client i no estan inclosos en els preus que s&#8217;indiquen a la web.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Enviaments<\/h2>\n<p><strong>De moment, no fem enviaments directament des de la web.<\/strong><\/p>\n<p>El client passar\u00e0 a recollir la comanda per la nostra botiga f\u00edsica quan se li notifiqui que ja est\u00e0 preparat. Sempre haur\u00e0 d&#8217;indicar el n\u00famero de refer\u00e8ncia assignat o si no n&#8217;hi ha el nom de qui va realitzar l&#8217;enc\u00e0rrec per poder localitzar la comanda.<\/p>\n<p>Si necessites que t&#8217;enviem la teva comanda, haur\u00e0s d&#8217;enviar un correu electr\u00f2nic a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a> indicant el n\u00famero de comanda i sol\u00b7licitant l&#8217;enviament. Et respondrem indicant el pressupost del teu enviament, el qual haur\u00e0 de ser abonat \u00edntegrament perqu\u00e8 ho sol\u00b7licitem.<br>En no estar habilitat encara el pagament amb targeta, el transport es pagar\u00e0 mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria al n\u00famero de compte que se&#8217;ls enviar\u00e0 juntament amb el pressupost d&#8217;enviament.<\/p>\n<p>Com s&#8217;indica a l&#8217;apartat 2, els pagaments per transfer\u00e8ncia solen trigar de 24 a 72 hores a fer-se efectiu, per accelerar aquest proc\u00e9s, ens pots enviar el justificant bancari del pagament responent-nos al mateix correu on t&#8217;informem del pressupost d&#8217;enviament.<\/p>\n<h4>&nbsp;<\/h4>\n<h4>Enviaments \/ M\u00e8todes d&#8217;enviament<\/h4>\n<p>Posem a la teva disposici\u00f3 diferents m\u00e8todes d&#8217;enviament perqu\u00e8 puguis triar el que millor s&#8217;adapti al teu cas:<\/p>\n<ul>\n<li><strong>Express:<\/strong> Sempre dins de la ciutat de Barcelona, es realitzen en un termini m\u00e0xim de 2 hores des de la recollida a la nostra botiga.<\/li>\n<li><strong>24h: <\/strong>Dins territori peninsular (Espanya i Portugal), el lliurament es realitzar\u00e0 durant el seg\u00fcent dia laborable des de la recollida a la nostra botiga.<\/li>\n<li><strong>Est\u00e0ndard: <\/strong> Lliuraments fora de territori peninsular (Espanya i Portugal). Terminis de lliurament 2-3 dies laborables des de la recollida a la nostra botiga.<\/li>\n<li><strong>Enviament a la meva ag\u00e8ncia:<\/strong> Pots enviar a la teva pr\u00f2pia ag\u00e8ncia de transport a recollir la comanda un cop notifiquem que la comanda est\u00e0 preparada.<\/li>\n<\/ul>\n<p><strong>IMPORTANT:<\/strong> Notificar sempre al transportista el nom i el n\u00famero de refer\u00e8ncia assignat per nosaltres, mai la seva pr\u00f2pia refer\u00e8ncia.<\/p>\n<p>* Els temps de tr\u00e0nsit dels enviaments <strong>\u201c24H\u201d i \u201cEst\u00e0ndard\u201d<\/strong> s\u00f3n orientatius, aquests poden variar depenent de la ciutat de destinaci\u00f3 i no inclouen caps de setmana ni festius a qualsevol dels pa\u00efsos per on transiti l&#8217;expedici\u00f3. <br><\/p><p><br><\/p>\n<p><\/p>\n<h4>Enviaments \/ Preus<\/h4>\n<p>El preu m\u00ednim d&#8217;enviament Express \u00e9s de 6,25\u20ac (IVA incl\u00f2s). Aquest preu pot variar depenent de l&#8217;adre\u00e7a de destinaci\u00f3, el nombre i\/o la grand\u00e0ria d&#8217;embalums i les condicions meteorol\u00f2giques.<\/p>\n<p>El preu m\u00ednim de la resta de les trameses \u00e9s de 9,00\u20ac (IVA incl\u00f2s). Aquest preu pot variar depenent del lloc de destinaci\u00f3, del nombre de bonys i del pes i dimensions del paquet.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Canvis i devolucions<\/h2>\n<p>Com a client tens dret a canviar, afegir, modificar l&#8217;adre\u00e7a de lliurament i\/o facturaci\u00f3 o cancel\u00b7lar la teva comanda, sempre que aquesta no hagi entrat al proc\u00e9s de producci\u00f3.<\/p>\n<p>Per aix\u00f2 haur\u00e0s d&#8217;enviar un e-mail a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a>, indicant el n\u00famero de comanda. T&#8217;informarem despr\u00e9s de la revisi\u00f3 de l&#8217;estat de la teva comanda de la possibilitat de canvi o cancel\u00b7laci\u00f3.<\/p>\n<p>Comptar\u00e0s amb (14) dies naturals per desistir de la teva compra i tornar el producte o productes, a comptar des del moment que rebis el producte, sempre que no es tracti d&#8217;un producte personalitzat, \u00e9s a dir, modificat pels nostres clients segons les seves instruccions. <strong>Per als productes personalitzats no podem acceptar canvis ni devolucions.*<\/strong><\/p>\n<p>Un cop retornat el material i quan comprovem el seu estat incorrecte, procedirem a la devoluci\u00f3 del producte pagat. Nosaltres ens farem c\u00e0rrec tamb\u00e9 de les despeses d&#8217;enviament de la devoluci\u00f3 si aquesta ve motivada per un error nostre, si no, el client ser\u00e0 qui hagi de fer-se c\u00e0rrec de les despeses d&#8217;enviament de la devoluci\u00f3.<\/p>\n<p>Retornarem l&#8217;import de la devoluci\u00f3 en els catorze (14) dies seg\u00fcents a la recepci\u00f3 efectiva del producte objecte de la devoluci\u00f3, i mitjan\u00e7ant el mateix m\u00e8tode de pagament que vas utilitzar per a la compra.<\/p><p><br><\/p>\n<p><\/p>\n<h4>Productes personalitzats *<\/h4>\n<p>D&#8217;acord amb la llei 130\/2014 del BOE es poden donar excepcions al dret de desistiment en determinades situacions:<br><em>\u201cEl dret de desistiment no ser\u00e0 aplicable als contractes que es refereixin a: [\u2026] El subministrament de b\u00e9ns confeccionats conforme a les especificacions del consumidor i usuari o clarament personalitzats.\u201d<\/em><\/p>\n<p>L&#8217;estampaci\u00f3 de qualsevol pe\u00e7a amb qualsevol disseny i tipus d&#8217;estampaci\u00f3, tot i utilitzar la maquin\u00e0ria oportuna, sempre requereix un proc\u00e9s en qu\u00e8 interv\u00e9 una persona per col\u00b7locar la pe\u00e7a sobre la base que s&#8217;utilitzar\u00e0 per al seu estampat o per col\u00b7locar el disseny sobre la pe\u00e7a. Per tant, la posici\u00f3 i mides poden variar lleugerament respecte al que sol\u00b7licita originalment.<\/p>\n<p>Encara que sempre utilitzem materials de qualitat en les nostres feines, tingues en compte que els colors poden patir lleugeres variacions. El disseny a l&#8217;hora de visionar-lo d&#8217;un monitor a un altre es veu diferent segons la configuraci\u00f3 de colors, brillantor i contrast. El mateix passa a l&#8217;hora d&#8217;imprimir, at\u00e8s que l&#8217;estampaci\u00f3 es fa sobre una pe\u00e7a de diferents qualitats i colors.&nbsp;&nbsp;<\/p>\n<p>Per tant, en cas que hagis adquirit un producte personalitzat, no s&#8217;admetran devolucions a excepci\u00f3 que els productes presentin algun defecte de fabricaci\u00f3.<\/p>\n<p><strong>No s&#8217;acceptaran devolucions per lleugers canvis de mida, posici\u00f3 o colorit del disseny estampat.<\/strong><\/p><p><strong><br><\/strong><\/p>\n<p><\/p>\n<h4>Canvis i devolucions \/ Despeses de devoluci\u00f3<\/h4>\n<p>En los siguientes casos, <u>Verdiclick, S.L. es far\u00e0 c\u00e0rrec dels ports de la devoluci\u00f3:<\/u><\/p>\n<ul>\n<li>Has rebut mercaderia que no has sol\u00b7licitat, per error nostre.<\/li>\n<li>Has rebut mercaderia amb alguna fallada de fabricaci\u00f3 com tares, taques, etc.<\/li>\n<li>Heu rebut mercaderia amb talles o colors incorrectes. *En aquest cas ens referim que, per exemple, se sol\u00b7liciti una talla M i es rebi una S, o que demanis una pe\u00e7a \u201cvermella\u201d i rebis una \u201cblava\u201d.<\/li>\n<li><u>Per qualsevol altre motiu de devoluci\u00f3, el client \u00e9s qui es far\u00e0 c\u00e0rrec de les despeses d&#8217;enviament de la devoluci\u00f3.<\/u><\/li>\n<p><br><\/p>\n<\/ul>\n<p>En els casos seg\u00fcents, <strong>NO<\/strong> s&#8217;admeten devolucions:<\/p>\n<ul>\n<li>Un cop han passat 14 dies naturals des de la data de la recepci\u00f3 de la mercaderia, independentment del motiu.<\/li>\n<li>Mostres de productes.<\/li>\n<li>Productes que han estat personalitzats. Abans de personalitzar els productes, has d&#8217;assegurar-te que est\u00e0s conforme amb el patronatge, el teixit, les qualitats, les mides, etc.<\/li>\n<li>Productes usats, tacats, fets malb\u00e9, etc\u2026<\/li>\n<li style=\"list-style-type: none;\">&nbsp;<\/li>\n<\/ul>\n<p>Les mides indicades a la botiga en l\u00ednia s\u00f3n les facilitades pel fabricant, per\u00f2 poden tenir una toler\u00e0ncia de \u00b1 2cm. <strong>No s&#8217;accepten devolucions per aquests lleugers canvis en mides.<\/strong><\/p>\n<p>La tonalitat en els colors de les peces, diferents components de la pe\u00e7a, o accessoris, poden diferir a la fotografia facilitada a la botiga en l\u00ednia i cat\u00e0leg impr\u00e8s respecte al producte original. La visualitzaci\u00f3 dels colors \u00e9s molt diferent depenent del tipus de monitor i ajustaments de brillantor, contrast, etc. El fabricant tamb\u00e9 es reserva el dret de modificar les tonalitats al llarg de l&#8217;any sense av\u00eds previ per necessitat de fabricaci\u00f3. <strong>No s&#8217;accepten devolucions per aquests lleugers canvis en tonalitats.<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><\/p>\n<h2>Cancel\u00b7laci\u00f3 de la comanda<\/h2>\n<p>Sempre que la comanda no hagi entrat en el proc\u00e9s de producci\u00f3, tens dret a cancel\u00b7lar-ho sense justificaci\u00f3. Et tornarem l&#8217;import que ja hagi estat abonat mitjan\u00e7ant la mateixa forma de pagament que hagis fet servir en realitzar-lo.<\/p><p><br><\/p>\n<h4>Cancel\u00b7laci\u00f3 de la comanda&nbsp; \/ Comissi\u00f3 per cancel\u00b7laci\u00f3<\/h4>\n<p>La cancel\u00b7laci\u00f3 de comandes realitzades a trav\u00e9s del nostre programa de personalitzaci\u00f3 en l\u00ednia, tindran un cost de cancel\u00b7laci\u00f3 d&#8217;un 3% sobre el preu final de la comanda cancel\u00b7lada. Aquest import es restar\u00e0 al total de la devoluci\u00f3 que farem. <br>Per exemple, si fas una comanda d&#8217;un total de 100\u20ac i la cancel\u00b7les, et farem una devoluci\u00f3 de 97\u20ac, els 3\u20ac restants corresponen al <strong>3% del cost<\/strong> de cancel\u00b7laci\u00f3.<\/p>\n<p><strong>Per qu\u00e8 cobrem aquesta comissi\u00f3 de cancel\u00b7laci\u00f3? <\/strong><\/p>\n<p>Aix\u00f2 \u00e9s perqu\u00e8 la plataforma de personalitzaci\u00f3 en l\u00ednia, ens cobrar\u00e0 una comissi\u00f3 cada vegada que es realitza una comanda a trav\u00e9s de la seva aplicaci\u00f3. Es d\u00f3na per validada la comanda en finalitzar el proc\u00e9s de compra des de la web. La cancel\u00b7laci\u00f3 de la comanda no es fa a trav\u00e9s d&#8217;aquesta plataforma, per aix\u00f2 nosaltres ja haurem abonat l&#8217;import de la comissi\u00f3.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Drets d&#8217;autor<\/h2>\n<p>Per poder treballar amb els dissenys dels nostres clients, aquests han de ser leg\u00edtims propietaris o autoritzats en l&#8217;\u00fas de les imatges de drets d&#8217;autor.<\/p>\n<ul>\n<li>No imprimim marques, personatges o dissenys registrats coneguts tret que siguis el propietari i ens ho demostris amb documentaci\u00f3 escrita.<\/li>\n<li>El client assegurar\u00e0 Verdiclick, S.L. que el disseny est\u00e0 exempt de drets a tercers. El client \u00e9s l&#8217;\u00fanic responsable de qualsevol violaci\u00f3 dels drets d&#8217;autor, dels drets de protecci\u00f3 de la personalitat o dels drets sobre el nom.<\/li>\n<p><br><\/p>\n<\/ul>\n<h4>Drets d&#8217;autor \/ Alliberament de responsabilitat<\/h4>\n<p>En cas que es tracti d&#8217;una marca o disseny registrat que no coneguem i procedim a la seva estampaci\u00f3, Verdiclick, S.L. en cap cas ser\u00e0 responsable ni del fitxer ni dels productes estampats. El client alliberar\u00e0 Verdiclick, S.L. de totes les exig\u00e8ncies i drets que es facin valer per la violaci\u00f3 dels drets de tercers sempre que el client sigui responsable de l&#8217;incompliment del deure. El client es far\u00e0 c\u00e0rrec de totes les despeses de la defensa i altres danys que s&#8217;ocasionin a Verdiclick, S.L.<\/p>\n<p><br><\/p>\n<p><\/p>\n<h2>Queixes i reclamacions<\/h2>\n<p>Com a client tens dret a transmetre qualsevol suggeriment, queixa o reclamaci\u00f3 que es derivi de la prestaci\u00f3 dels nostres serveis, dirigint-te a <a href=\"mailto:mail.verdi9@gmail.com\">mail.verdi9@gmail.com<\/a>.<\/p>\n<p>Per facilitar el tr\u00e0mit, facilita sempre el n\u00famero de refer\u00e8ncia o factura de la teva comanda. Ens comprometem a contestar les sol\u00b7licituds en un termini de set (7) dies laborables, des de la data en qu\u00e8 hagin estat degudament rebudes per nosaltres. Si aquesta queixa prov\u00e9 d&#8217;un material que no t\u00e9 l&#8217;origen a Verdiclick, pot ser necessari ampliar el termini perqu\u00e8 puguem contactar amb el fabricant.<\/p>\n<p>No es podran presentar queixes o reclamacions sobre comandes un cop hagin transcorregut set (7) dies des del seu lliurament efectiu.<\/p>\n<p><!-- [if gte mso 9]><xml><br \/><o:OfficeDocumentSettings><br \/><o:RelyOnVML\/><br \/><o:AllowPNG\/><br \/><\/o:OfficeDocumentSettings><br \/><\/xml><![endif]--><!-- [if gte mso 9]><xml><br \/><w:WordDocument><br \/><w:View>Normal<\/w:View><br \/><w:Zoom>0<\/w:Zoom><br \/><w:TrackMoves\/><br \/><w:TrackFormatting\/><br \/><w:HyphenationZone>21<\/w:HyphenationZone><br \/><w:PunctuationKerning\/><br \/><w:ValidateAgainstSchemas\/><br \/><w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid><br \/><w:IgnoreMixedContent>false<\/w:IgnoreMixedContent><br \/><w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText><br \/><w:DoNotPromoteQF\/><br 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